Shipping policy
Last updated: August 2026
We know waiting for a new build is the worst part. We ship fast, we ship tracked, and we tell you exactly where your order is at every step.
Order Processing
All orders are processed within 1 to 3 business days of purchase. Processing time is separate from shipping time.
Orders placed on weekends or public holidays begin processing on the next business day. Once your order is dispatched, you receive a shipping confirmation email with your tracking number.
Shipping
We ship worldwide with tracked delivery on every order.
| Detail | Information |
|---|---|
| Processing | 1 to 3 business days |
| Delivery | 5 to 10 business days after dispatch |
| Total estimate | 6 to 13 business days from order |
| Cost | Calculated at checkout based on your location |
| Coverage | Worldwide, with tracking on every order |
Delivery deadline. We will deliver your order within 30 days of the day the contract is formed at the latest. If we cannot, you may cancel and receive a full refund, including delivery charges.
Tracking Your Order
As soon as your order leaves the warehouse, you receive an email with your tracking number. Use it to follow your shipment through the carrier's tracking portal.
If you have not received tracking information within 3 business days of placing your order, check your spam folder first, then email support@tacticalblocks.com.
Taxes and Import Duties
European Union. VAT is calculated and charged at checkout. The price you pay at checkout is the final price. There is nothing further to pay when your parcel arrives.
United Kingdom. VAT is calculated and charged at checkout. The price you pay at checkout is the final price.
Rest of the world. Your shipment may be subject to customs fees, import duties, or taxes charged by your country. These are set by your local authorities, are not included in your order total, and are the responsibility of the recipient. We recommend checking with your local customs office before ordering.
Delivery Delays
We aim to meet every estimate we publish. Circumstances outside our control, such as high order volumes, extreme weather, customs processing, or carrier disruption, can occasionally cause delays.
If your order is running significantly late, email support@tacticalblocks.com and we will chase the carrier with you. Your right to cancel after 30 days is described above and is unaffected.
Lost or Damaged Shipments
Your order is our responsibility until it reaches your hands. If a parcel is lost in transit or arrives damaged, that is our problem to solve, not yours.
Email support@tacticalblocks.com with your order number and, for damage, a photo. We will send a replacement or refund you in full, including all shipping costs, at no charge to you.
Failed or Refused Deliveries
If a parcel cannot be delivered and returns to us, we will contact you to arrange redelivery or a refund. How this is handled is set out in our .
Countries We Cannot Ship To
Some countries restrict the import of toys that resemble firearms. Where local law prevents us from delivering, we cannot accept your order, and we will refund you in full if one is placed. If you are unsure about the rules where you live, email us before ordering and we will check.
Contact Us
For any shipping question, our support team is here:
Email: support@tacticalblocks.com
Site: tacticalblocks.com